Love. Lifestyle. Freedom.

Terms and Conditions

Welcome to our website, where we offer high-quality CBD skincare products designed to nourish and revitalize your skin. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, please do not use our website.

Please read the following important terms and conditions before you buy anything on our website and check that they contain everything you want and nothing that you are not willing to agree to.

Who are we?

We are HIPPY COSMETICS LTD a company registered in England and Wales under company
number: 14480317.

Our registered office is at: 42 Broad Road, Braintree, England, CM7 9RT.

Contact email: info@lovehippy.com

Do you need extra help?

If you would like this Contract in another format (for example: audio, large print, braille) please contact
us using the contact details at the top of this page.

  1. Definitions and interpretation
    1. In this Contract the following definitions apply:
      Acknowledgment Emailmeans the email sent to you as described in clause 5.2;
      Applicable Lawmeans all applicable laws, legislation, statutory
      instruments, regulations and governmental guidance
      having binding force whether local or national;
      Brandmeans the cosmetics brand of Hippy Cosmetics Ltd;
      Brand Rightsmeans the Brand’s name, logo, merchandise, colours,
      infrastructure, marketing materials, PR material,
      products, literature, photographs, video, film or sound
      recording, image reproduction, or any other means of
      endorsement or identification together with any relevant
      Intellectual Property Rights which exist now or in the
      future which comprise (whether wholly or in part) or
      relate to any of the foregoing;
      Business Daymeans a day other than a Saturday, Sunday or bank or
      public holiday;
      Cancellation Periodhas the meaning given in clause 6.1;
      Confidential Informationmeans any commercial, financial or technical
      information, information relating to the Goods, plans,
      know-how, supply chains, production processes and/or
      trade secrets which is confidential in nature or has been
      identified as confidential, or which is developed by a
      party in performing its obligations under, or otherwise
      pursuant to the Contract;
      Confirmation Emailmeans our email sent to you when we accept your
      Order. At this point a legally binding contract will be in
      place between you and us and we will dispatch the
      Goods to you as set out in clause 5.4;
      Consumeras defined in the Consumer Rights Act 2015;
      Contractmeans the agreement between us for the sale and
      purchase of the Goods, incorporating these Terms and
      Conditions;
      Deliverymeans the delivery of the Goods to you on the Delivery
      Date, in accordance with clause 8;
      Delivery Costsmeans the costs charged by the Delivery Provider to
      deliver the Goods;
      Delivery Date means the date for Delivery to the Location;
      Delivery Providermeans Royal Mail;
      Documentationmeans any descriptions, instructions, information guides,
      manuals, literature, technical details or other related
      materials supplied in connection with the Goods;
      Event of Defaultmeans any of the events detailed in clause 16.1;
      Event of Force Majeuremeans Act of God including but not limited to fire flood
      earthquake windstorm or other natural disaster; act of
      any sovereign including but not limited to war invasion
      act of foreign enemies hostilities (whether war be
      declared or not) civil war rebellion revolution insurrection
      military or usurped power or confiscation nationalisation
      requisition destruction or damage to property by or
      under the order of any government or public or local
      authority or imposition of government law judgment
      order or decree sanction embargo or similar action
      blockade or labour dispute including but not limited to
      strike lockout or boycott; epidemic or pandemic;
      interruption or failure of utility service including but not
      limited to electric power gas water or telephone service;
      failure of the transportation of any personnel equipment
      machinery supply or material required by us for the
      manufacture of the Goods; breach of contract by any
      essential personnel; any other matter or cause beyond
      our control;
      Goodsmeans our products, any related accessories,
      Documentation and other physical material set out in the
      Order, or understood by the parties to be included in the
      Order, and to be supplied by us to you in accordance
      with the Contract;
      Intellectual Property Rightsmeans copyright, rights related to copyright such as
      moral rights and performers rights, patents, rights in
      inventions, rights in confidential information, know-how,
      trade secrets, trademarks, geographical indications,
      service marks, trade names, design rights, rights in get-
      up, database rights, databases, data exclusivity rights,
      approvals, utility models, domain names, business
      names, rights in computer software, the right to sue for
      infringement, unfair competition and passing off, and all
      similar rights of whatever nature wherever in the world
      arising and, in each case:
      (a) whether registered or not;
      (b) including any applications to protect or register
      such rights;
      (c) including all renewals and extensions of such
      rights or applications;
      (d) whether vested, contingent or future; and
      (e) wherever existing.
      Locationmeans the address for delivery of the Goods as set out
      in the Order;
      Ordermeans the address for delivery of the Goods as set out
      in the Order;
      Personal Dataas defined by the Data Protection Act 2018;
      Pricehas the meaning given in clause 11;
      Return PolicyPrice has the meaning given in clause 7;
      Softwarehas the meaning given in clause 15.4;
      Specificationmeans the description, any samples, or Documentation
      provided for the Goods and their packaging set out or
      referred to in the Contract;
      Trademarksmeans any symbols, logos, words or designs used to
      represent Hippy Cosmetics Ltd and our products
      (whether registered or unregistered and including any
      goodwill in such trademarks);
      VATmeans value added tax under the Value Added Taxes
      Act 1994 or any other similar sale or fiscal tax applying
      to the sale of the Goods.
    2. In these Conditions, unless the context requires otherwise:
      1. a reference to the Contract includes these Conditions, the Order, and their respective
        schedules, appendices and annexes (if any);
      2. any clause, schedule or other headings in these Conditions is included for
        convenience only and shall have no effect on the interpretation of the Conditions;
      3. a reference to a ‘person’ includes a natural person, corporate or unincorporated body
        (in each case whether or not having separate legal personality) and that person’s
        personal representatives, successors and permitted assigns;
      4. a reference to a ‘company’ includes any company, corporation or other body
        corporate, wherever and however incorporated or established;
      5. a reference to a gender includes each other gender;
      6. words in the singular include the plural and vice versa;
      7. any words that follow ‘include’, ‘includes’, ‘including’, ‘in particular’ or any similar
        words and expressions shall be construed as illustrative only and shall not limit the
        sense of any word, phrase, term, definition or description preceding those words;
      8. a reference to ‘writing’ or ‘written’ includes any method of reproducing words in a
        legible and non-transitory form (including email);
      9. a reference to legislation is a reference to that legislation as amended, extended, re-
        enacted or consolidated from time to time;
      10. a reference to legislation includes all subordinate legislation made from time to time
        under that legislation; and
      11. a reference to any English action, remedy, method of judicial proceeding, court,
        official, legal document, legal status, legal doctrine, legal concept or thing shall, in
        respect of any jurisdiction other than England, be deemed to include a reference to
        that which most nearly approximates to the English equivalent in that jurisdiction.
    3. Summary of your key rights
      1. The information in this clause 1.3 summaries some of your key rights. It is not
        intended to replace this Contract, which you should read carefully.
      2. The Consumer Contracts (Information, Cancellation and Additional Charges)
        Regulations 2013 say that up to fourteen (14) days after receiving your Goods, in
        most cases, you can change your mind and get a full refund.
      3. The Consumer Rights Act 2015 says goods must be as described, fit for purpose and
        of satisfactory quality. During the expected lifespan of your product you’re entitled to
        the following:

        1. up to thirty (30) days: if your goods are faulty, you can get a refund;
        2. up to six (6) months: if it can’t be repaired or replaced, then you’re entitled to
          a full refund in most cases;
        3. up to six (6) years: if the goods do not last a reasonable length of time, you
          may be entitled to some money back.
      4. This is a summary of some of your key rights. For detailed information from Citizens
        Advice please visit www.citizensadvice.org.uk or call 0808 223 1133.
  2. Application of these Conditions
    1. These Conditions set out your legal rights and responsibilities, our legal rights and
      responsibilities and certain key information required by law.
    2. In these Conditions;
      1. we’, ‘us’ or ‘our’ means HIPPY COSMETICS LTD; and
      2. you’ or ‘your’ means the person using our website to buy Goods from us.
    3. If you have any questions about these Conditions or any Orders, please contact us by
      sending an email to info@lovehippy.com.
    4. If you buy Goods on our website you agree to be legally bound by these Conditions.
    5. We only sell Goods on our website to Consumers. These Conditions only apply if you are
      buying Goods on our website as a Consumer (i.e. for purposes outside of your business,
      craft or profession). You are not permitted to buy Goods on our website in the course of
      business.
    6. This Contract is only available in English. No other languages will apply to this Contract.
    7. When buying any Goods on our website you also agree to be legally bound by our website
      terms and conditions and any documents referred to in them and any competition or
      loyalty programme terms and conditions in place from time to time and any documents
      referred to in them.
    8. No variation of these Conditions or to an Order or to the Contract shall be binding unless
      expressly agreed in writing.
    9. Marketing and other promotional material relating to the Goods are illustrative only and do
      not form part of the Contract.
  3. Information we give you
    1. By law, the Consumer Contracts (Information, Cancellation and Additional Charges)
      Regulations 2013 say that we must give you certain key information before a legally
      binding contract between you and us is made. If you want to see this key information,
      please:

      1. read the Acknowledgement Email (see clause 5.2); or
      2. contact us using the contact details at the top of this page.
    2. The key information we give you by law forms part of this Contract (as though it is set out
      in full here).
    3. If we have to change any key information after the Contract has been entered into, we can
      only do this if you agree to it.
  4. Your privacy
    1. Our Privacy Policy is available at Privacy Policy.
    2. Your privacy, personal information and Personal Data are important to us. Any information
      that you provide to us will be dealt with in line with our Privacy Policy, which explains what
      information we collect from you, how and why we collect, store, use and share such
      information, your rights in relation to your personal information and Personal Data and how
      to contact us and supervisory authorities if you have a query or complaint about the use of
      your personal information.
  5. Order goods from us
    1. The Contract is made when you Order from our website.
    2. When you place your Order at the end of the online checkout process (e.g. when you click
      on the “pay now” button we will acknowledge it by email (“Acknowledgement Email”).
      This acknowledgement does not, however, mean that your Order has been accepted by
      us.
    3. We may contact you to say that we do not accept your Order. This is typically for the
      following reasons:

      1. the goods are unavailable;
      2. we cannot authorize your payment;
      3. you are under eighteen (18) years of age;
      4. you have ordered too many Goods; or
      5. there has been a mistake on the pricing or desciption of the Goods.
    4. We will only accept your order when we email you the Confirmation Email.
  6. Right to cancel
    1. You have the right to cancel the Contract within fourteen (14) days from the day on which
      you acquire physical possession of the Goods (“Cancellation Period”).
    2. To exercise the right to cancel, you must inform us of your decision to cancel this Contract
      by a clear statement (e.g. a letter sent by post or email) using the contact details at the top
      of this page before the expiration of the Cancellation Period.
  7. Effects of cancellation and returns
    1. Our Returns Policy
      1. If you cancel the Contract, we will reimburse to you all payments received from you
        excluding the Delivery Costs or provide you with a replacement Goods at your request.
    2. We may make a deduction from the reimbursement for loss in value of any Goods
      supplied, if the loss is the result of unnecessary handling by you.
    3. We will make the reimbursement without undue delay, and not later than:
      1. fourteen (14) days after the day we received back from you any Goods supplied; or
      2. (if earlier) fourteen (14) days after the day you provide evidence that you have
        returned the Goods; or
      3. if there were no Goods supplied, fourteen (14) days after the day on which we are
        informed about your decision to cancel the Contract.
    4. We will make the reimbursement using the same means of payment as you used for the
      Order, unless we have expressly agreed otherwise and in any event, you will not incur any
      fees as a result of the reimbursement.
    5. We may withhold reimbursement until we have received the Goods back or you have
      supplied evidence of having sent back the goods, whichever is the earliest.
    6. If you have received the Goods:
      1. you must send back the Goods to us without undue delay and in any event not later
        than fourteen (14) days from the day on which you communicate your cancellation
        from this Contract to us. The deadline is met if you send back the Goods before the
        period of fourteen (14) days has expired;
      2. you will have to bear the direct cost of returning the Goods; and
      3. you are only liable for any diminished value of the Goods resulting from the handling,
        other than what is necessary to establish the nature, characteristics and functioning,
        of the Goods.
    7. We can only refund or replace Goods purchased from our website, and that are unopened
      and unused.
  8. Delivery
    1. We use a Delivery Provider to deliver the Goods on the Delivery Date. We will deliver the
      Goods once we have received payment pursuant to clause 12.
    2. The estimated date for delivery of the Goods is set out in the Confirmation Email and the
      Delivery Date will be 3-5 Business Days from the date of the Order.
    3. Delivery will take place at the address specified by you when you placed the Order. Your
      chosen delivery address cannot be changed once the Order has been placed.
    4. We shall not be liable for any delay or failure of delivery caused by your failure to make the
      Location available or accessible, your failure to provide adequate delivery instructions or
      an Event of Force Majeure.
    5. If, ten (10) Business Days after the day on which we have notified you that the Goods are
      ready for Delivery, you have not accepted Delivery of the Goods, we may resell or if
      necessary otherwise dispose of the Goods, and (after deducting reasonable storage and
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      selling costs) may account to you for any excess over the price of the Goods, or charge
      you for any shortfall below the Price of the Goods.
    6. We do not make deliveries to any addresses outside of the UK and we may delivery your
      Goods in instalments.
  9. Risk and Title
    1. Property in the Goods shall not pass to you until you have paid us any and all outstanding
      sums owed to us for the Goods. Whilst the Goods remain our property, you shall be in
      possession of the Goods as bailee for us and you shall keep them separate and
      identifiable.
    2. The Goods shall be at your risk upon Delivery to you or to third party at your chosen
      delivery location.
    3. Title to the Goods shall pass to you once we have received payment pursuant to clause 12
      for the Goods.
  10. Warranty
    1. We warrant that the Goods shall conform in all material respects to the Order and the
      Specification and be of satisfactory quality within the meaning of the Sale of Goods Act
      1979.
    2. As your sole and exclusive remedy, we shall (if reasonably practicable), repair, replace, or
      refund the Price of any of the Goods that do not comply with clause 10.1 provided that you
      notify us of any defects to the Goods in writing, provide proof of any mentioned defects
      and return the defective Goods to us at your expense.
    3. We shall not be liable for any failure of the Goods to comply with Clause 10.1:
      1. where such failure arises by reason of wear and tear, wilful damage, negligence, or
        could be expected to arise in the normal course of use of the Goods;
      2. to the extent caused by your failure to comply with our instructions and directions of
        use in relation to the Goods; or
      3. where you use any of the Goods after notifying the us that they do not comply with
        clause 10.1.
    4. Except as set out in teh clause 10:
      1. We give no warranties and makes no representations in relation to the Goods or our
        company; and
      2. shall have no liability whatsoever for their failure to comply with the warranty in clause
        10.1 and all warranties and conditions (including the conditions implied by ss 13–15
        of the Sale of Goods Act 1979), whether express or implied by statute, common law
        or otherwise are excluded to the extent permitted by law.
  11. Price
    1. The price for the Goods shall be set out in the Order and advertised on our website and
      are inclusive of VAT.
    2. The Prices are inclusive of Delivery Costs.
    3. We reserve the right to adjust the prices of the Goods from time to time.
  12. Payment
    1. We accept credit cards and debit cards and we do not accept cash or cheques.
    2. We will do all that we reasonably can to ensure that all of the information you give us when
      paying for the goods is secure by using an encrypted secure payment mechanism.
      However, in the absence of negligence on our part, any failure by us to comply with this
      Contract or our Privacy Policy or breach by us of our duties under applicable laws, we will
      not be legally responsible to you for any loss that you may suffer if a third party gains
      unauthorised access to any information that you give us.
    3. Your credit card or debit card will only be charged when the goods are dispatched to the
      Delivery Provider. All payments by credit card or debit card need to be authorised by the
      relevant card issuer. We may also need to use extra security steps via our various card
      providers.
    4. All prices are in pounds sterling (£)(GBP) and include VAT at the applicable rate, but
      exclude delivery charges charged by our Delivery Provider.
    5. Notwithstanding the preceding provisions of this clause 12, upon the occurrence of an
      Event of Default, or the termination of a Contract for any reason, or the non-payment of
      any invoice on the due date for payment (except where such invoice is disputed in good
      faith), any period of credit permitted to you under any Contract shall cease to apply and
      payment for all Goods under the Contract shall then become due or be deemed to have
      become due from the date of such event.
  13. Nature of the goods
    1. Pursuant to the Consumer Rights Act 2015, the Goods must be as described, fit for
      purpose and of satisfactory quality.
    2. The packaging of the Goods may be different from that shown on our website.
    3. While we try to make sure that:
      1. all weights set out on the website are as accurate as possible, there may be a small
        tolerance of up to two percent (2%) in such weights in the Goods; and
      2. the colours of our goods are displayed accurately on our website the actual colours
        that you see on your device may vary depending on the device that you use.
    4. If you believe the Goods are faulty, please contact us using the contact details at the top of
      this Contract.
  14. CBD and Regulatory
    1. The Brand is regulated in accordance with Regulation (EC) No. 1223/2009 (in the EU) and
      the Misuse of Drugs Regulations 2001 (in the UK).
    2. Our Appointed Representative is Taylor Mammon and Nathan Limited.
    3. Our Goods are registered on the Office for Product Safety and Standard. Our Responsible
      Person in the United Kingdom is Steve Britch and our Responsible Person in the EU is
      Lee Stafford.
    4. By purchasing our Goods, you acknowledge that you are aware our Goods contain CBD
      and confirm that you do not know of, or should be reasonably aware of, any medical
      condition (including but not limited to, skin, or muscle injury, heart or respiratory conditions
      or any other medical condition) which may be affected by the use of our Goods.
    5. You confirm that you are medically fit to use our CBD products and application of our
      cosmetics on your body is entirely at your own risk.
    6. You confirm that you are medically fit to use our CBD products and application of our
      cosmetics on your body is entirely at your own risk.
  15. Intellectual Property Rights and Brand Rights
    1. We retain ownership of all Intellectual Property Rights in the Brand Rights subsisting in our
      Brand, website and our products. Except as may be otherwise indicated in specific areas
      within our website, you are authorised to view, play, print and download documents, audio
      and video found on our website for personal, informational, and non-commercial purposes
      only.
    2. Except as permitted by applicable copyright laws, you may not modify any of the materials
      and you may not copy, distribute, transmit, display, perform, reproduce, publish, license,
      create derivative works from, transfer or sell any information or work contained on our
      website.
    3. Except as authorised under the copyright laws, you are responsible for obtaining
      permission before reusing any copyrighted material that is available on our website. For
      purposes of these terms, the use of any such material on any other website or networked
      computer environment is prohibited. You will not remove any copyright, trademark or other
      proprietary notices from material found on our website.
    4. In the event you download software (including but not limited to screensavers, icons,
      videos and wallpapers) from our website, the software, including any files, images
      incorporated in or generated by the software, and data accompanying the software
      (collectively, the “Software”) are licensed to you by us. We do not transfer title to the
      Software to you. You own the medium on which the Software is recorded, but we retain full
      and complete title to the Software, and all intellectual property rights therein. Except as
      permitted by applicable copyright laws, you may not redistribute, sell, decompile, reverse
      engineer, disassemble, or otherwise reduce the Software to a human-readable form.
    5. All of our Trademarks, service marks and trade names used herein (including but not
      limited to the words marked “Hippy Cosmetics”) are our Trademarks or registered
      Trademarks, unless stated otherwise. You may not use, copy, reproduce, republish,
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      upload, post, transmit, distribute, or modify our Trademarks in any way, including in
      advertising or publicity pertaining to distribution of materials on our website, without our
      prior written consent.
    6. The use of our Trademarks on any other website or network computer environment, for
      example the storage or reproduction of (a part of) our website in any external internet
      website or the creation of links, hypertext, links or deep links between the website and any
      other internet website, is prohibited without our express written consent.
  16. Termination
    1. Without prejudice to any other rights we may have, we may terminate the Contract at any
      time, by giving written notice to you, terminate the Contract and immediately recover all
      sums due from you together with any accrued interest and other legitimate charges and
      any loss caused to us as a result of termination if any payment due to us from you is
      overdue by more than ten (10) Business Days in whole or in part (“Event of Default”).
    2. Where you are situated outside of the United Kingdom then we shall be entitled to
      terminate any Contract and/or recover all amounts due pursuant to clause 16.1 if any
      Event of Default occurs in the jurisdiction where you are situated.
    3. Without limiting our other rights or remedies, we may suspend provision of the Goods
      under the Contract if you become subject to, or we reasonably believe that you are about
      to become subject to, any Event of Default.
    4. Termination of the Contract, however arising, shall not affect any of the parties’ rights,
      remedies, obligations and liabilities that have accrued as at termination.
    5. Notwithstanding the termination of this Contract for any reason, any sums for any reason
      due to us hereunder at the date of termination shall remain due and payable to us by you.
    6. Clauses which expressly or by implication survive termination of the Contract shall
      continue in full force and effect.
  17. Limitation on our liability
    1. Except for any legal responsibility that we cannot exclude in law (such as for death or
      personal injury) or arising under applicable laws relating to the protection of your Personal
      Data, we are not legally responsible for any losses that were not foreseeable to you and
      us when the Contract was formed and/or losses that were not caused by any breach on
      our part.
    2. Your use of our website is at your own risk. We do not warrant and cannot ensure the
      security of any information or Personal Data which you transmit to us. Accordingly, any
      information or Personal Data which you transmit to us is transmitted at your own risk.
    3. Where conditions and warranties implied by applicable law cannot be excluded, we limit
      our liability where and to the extent we are entitled to do so. Otherwise, neither we, nor
      any of our affiliates, officers or directors nor any of our agents or any other party involved
      in creating, producing or delivering the website will be liable for any direct, indirect, special,
      consequential or other damages that result from the use of, or the inability to use, the
      materials on the website, including damages caused by viruses or any incorrectness or
      incompleteness of the information on the website, or the performance of the products,
      even if we have been advised of the possibility of any such damages.
  18. Indemnity
    You agree to fully indemnify, defend and hold us, and our officers, directors, employees
    and suppliers, harmless immediately on demand, from and against all claims, losses,
    costs and expenses, including reasonable legal fees, arising out of any breach of this
    Contract by you, or any other liabilities arising out of your use of our website or any other
    person accessing our website using your personal information.
  19. Website disclaimer
    1. Our website and its content are provided ‘as is’ and except to the extent required by law,
      without any warranties of any kind, whether express or implied, including but not limited to,
      implied warranties of satisfactory quality, fitness for a particular purpose and non-
      infringement, to the fullest extent permitted by law. The information on our website is for
      general information purposes only and does not constitute as advice.
    2. We do not represent or warrant that the information and/or facilities contained on our
      website are accurate, complete or current, or that our website will be uninterrupted or error
      free, or that any defects on our website will be corrected or that the website or the server
      that makes the website available are free of viruses or any other harmful components.
      Except to the extent required by law, we do not make any warranties or representations
      regarding the use of the materials on the website in terms of their correctness, accuracy,
      adequacy, usefulness, timeliness, reliability or otherwise, in each case to the fullest extent
      permitted by applicable law.
    3. We reserve the right to suspend or withdraw the whole or any part of the website at any
      time without notice and without incurring any liability.
    4. Our website may from time to time contain links to other websites or information provided
      by third parties. We make no warranties or representations about the accuracy or
      suitability of the information or links provided on this website, including information
      provided by third parties. You use the information and links at your own risk. We have no
      control over their individual content and make no representations or warranties as to any
      of the information appearing in relation to any linked websites. We do not recommend any
      products or services advertised on those websites. If you decide to access any third-party
      website linked from our website, you do so at your own risk.
  20. Website usage
    1. You are provided with access to this website only for your personal use. You are
      authorised to print a copy of any information contained on this website for your personal
      use. Without limiting the foregoing, you may not without our written permission on sell
      information obtained from this website.
    2. Access to our website may be terminated at any time by us without notice. Clause 19 will
      nevertheless survive any such termination.
    3. You must ensure that your access to our website is not illegal or prohibited by laws which
      apply to you.
    4. You must take your own precautions to ensure that the process which you employ for
      accessing our website does not expose you to the risk of viruses, malicious computer
      code or other forms of interference which may damage your own computer system. We do
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      not accept responsibility for any interference or damage to your own computer system
      which arises in connection with your use of our website or any linked website.
    5. You must not misuse our system or our website. Specifically, you must not hack into,
      circumvent security, or otherwise disrupt the operation of our website. Furthermore, you
      must not undertake any activity which will place an unreasonable burden on our systems.
  21. Third party rights
    1. No one other than you or us has any right to enfoce any term of this Contract.
  22. Notices
    1. Any notice given by you or us under the Contract shall be in writing and in English and be
      sent to the relevant party at the address set out at the top of the Contract or the address
      provided by you on the Order.
    2. This clause 22 does not apply to notices given in legal proceedings or arbitration.
  23. Disputes
    1. We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with
      the Goods, our service to you or any other matter, please contact us as soon as possible
      using the contact details set out at the top of this Contract.
  24. Entire Agreement
    1. We agree that the Contract constitutes the entire agreement between us and supersedes
      all previous agreements, understandings and arrangements between us, whether in
      writing or oral in respect of its subject matter
    2. Each party acknowledges that it has not entered into the Contract in reliance on, and shall
      have no remedies in respect of, any representation or warranty that is not expressly set
      out in the Contract. No party shall have any claim for innocent or negligent
      misrepresentation on the basis of any statement in the Contract.
    3. Nothing in this Contract purports to limit or exclude any liability for fraud.
  25. Governing lawThe Contract and any dispute or claim arising out of, or in connection with, it, its subject
    matter or formation (including non-contractual disputes or claims) shall be governed by,
    and construed in accordance with, the laws of England and Wales.
  26. JurisdictionThe parties irrevocably agree that the courts of England and Wales shall have exclusive
    jurisdiction to settle any dispute or claim arising out of, or in connection with, the Contract,
    its subject matter or formation (including non-contractual disputes or claims).